angkasa338 Platform Privacy Notice

This page describes what data we collect when you use angkasa338 and how we keep that data protected. We at angkasa338 take your privacy seriously. When you register an account, fund it via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place bets on Liga 1, Piala AFF, slots, live-dealer tables, or esports markets, we collect and process information to fulfill our service obligations and comply with local regulation.

Our privacy practice is transparent and proportional. We do not sell your personal data to third parties for marketing. We do not share your betting history with unrelated external companies. Your account balance, withdrawal requests, and KYC documents remain confidential within our operational and legal circles.

Read this notice to understand what we collect, why we collect it, how long we keep it, your rights, and how to contact us if you have concerns.

What We Collect on angkasa338

Account Registration Data

When you register on angkasa338, we collect your email address, phone number, full name, date of birth, and password. We use your email to send account notifications, promotional updates, and support responses. Your phone number is used for two-factor authentication (2FA) and for urgent account alerts — for example, if we detect a login from an unfamiliar location.

We store these details securely on our servers and do not share them with marketing partners. Your password is hashed using industry-standard encryption; we never store passwords in plain text and cannot retrieve them.

Identity Verification (KYC) Documents

We at angkasa338 are required by law to verify your identity before allowing withdrawals. You must upload a government-issued photo ID (national ID card, passport, or driver license) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely on encrypted servers separate from your account login credentials.

Our compliance team reviews these documents to confirm your identity matches your account details. Once verified, your account status changes to "active." We retain KYC documents for as long as your account remains open, plus a legal retention period afterward, then delete them securely.

Transaction and Betting Data

We record every deposit, withdrawal, and bet you place on angkasa338. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), timestamp, and outcome. We use this data to calculate your account balance, tier status, cashback eligibility, and to detect fraud.

Your betting history — such as which Mobile Legends or Free Fire matches you wagered on, or which JILI live-dealer tables you played — is retained for dispute resolution and account reconciliation. We do not share your betting history with third parties outside our platform.

Payment Data

We collect the payment method, amount, and transaction ID. We do not store full credit card or bank details; payment processors retain those.

Device Information

We log your device type, operating system, and IP address to detect unauthorized access and prevent fraud.

Cookies

We use cookies to keep you logged in and to remember your preferences. You can disable cookies in your browser, but some features may not work.

Support Interactions

When you contact our customer support via chat or email, we record the conversation to resolve disputes and improve our service.

How We Use Your Data

Core Service Delivery

We use your data to provide the angkasa338 platform — processing deposits, calculating bet outcomes, crediting winnings, and processing withdrawals. Your account balance, tier status, and weekly cashback are computed from your transaction history.

Compliance and Anti-Fraud

We at angkasa338 are subject to anti-money laundering (AML) and know-your-customer (KYC) regulations in our operating jurisdictions. We use your KYC documents and transaction patterns to comply with these obligations. If we detect suspicious activity — such as rapid deposits followed by large withdrawals — we may temporarily place your account under review and ask clarifying questions before processing withdrawals.

Communications

We send you emails about account changes (login from new device, password reset requests), promotional offers (weekend cashback, seasonal tournaments around Idul Fitri or Piala Indonesia), and support responses. You can opt out of promotional emails, but we will continue sending critical account notifications.

Third-Party Data Processors

Payment Processors

We partner with payment processors to handle mobile bankinglocal payment, online payment, e-wallet, mobile banking, and bank transfers. These processors may sit in different jurisdictions and are subject to their own privacy policies. We only share the minimum data needed to complete your transaction — your amount, your payment method, and your account ID for confirmation.

Our Servers and Cloud Infrastructure

Our platform infrastructure may be hosted on servers outside your jurisdiction. We use industry-standard encryption (TLS 1.2+) to protect data in transit. Data at rest is encrypted using AES-256 or equivalent. We do not disclose our exact server locations for security reasons, but we comply with data protection standards applicable to our operating regions.

Data Retention and Deletion

We at angkasa338 retain your account data, transaction history, and KYC documents for as long as your account is active. If you close your account, we retain transaction records for a legal minimum period (typically 5–7 years in most jurisdictions) to comply with gambling and tax regulations. After that period, we delete personal data securely.

KYC documents (ID, proof of address) are deleted once the legal retention period expires. Betting history and payment records may be retained longer for dispute resolution and regulatory audits. If you live in Bandung, Semarang, or another region with specific data protection requirements, we comply with those local standards.

Security Measures on angkasa338

We employ several security layers to protect your data:

• Encryption: All data transmitted to angkasa338 uses HTTPS (TLS encryption). Stored data is encrypted at rest.
• Two-Factor Authentication (2FA): Optional but recommended. Requires a time-based code from your phone to log in.
• Access Controls: Our staff access your data only when necessary (support requests, compliance reviews). Access is logged and audited.
• Regular Security Audits: We conduct penetration testing and vulnerability assessments to identify and patch weaknesses.

No system is non-specific info secure. We cannot guarantee that no unauthorized access will ever occur. If you suspect your account has been compromised, change your password immediately and contact our support team.

Cookies and Tracking

We use cookies to enhance your experience on angkasa338. Cookies allow us to remember your login state, language preference, and whether you have accepted our terms. These are session cookies (deleted when you close your browser) or persistent cookies (remain for a set period).

We do not use cookies to track you across unrelated websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, though some features may not function properly.

Contact and Updates

If you have questions about our privacy practices, wish to exercise your rights (request data, request deletion, or opt out of communications), or believe your data has been mishandled, contact our support team via the in-app chat, email, or phone. We will respond to data requests within 30 days.

We at angkasa338 may update this privacy notice periodically to reflect changes in our operations or applicable law. Material changes will be communicated via email. Your continued use of angkasa338 after a notice update constitutes acceptance of the new terms.

This notice is governed by the laws of the jurisdiction in which angkasa338 operates. Our services are available only where applicable law permits. If you have a data protection complaint and our response does not satisfy you, you may escalate the matter to your local data protection authority (if your jurisdiction has one).

Jurisdiction-Specific Notes

angkasa338 operates in multiple regions with varying privacy standards. If you are in Jakarta, Surabaya, Medan, or another Indonesian city, your data is protected by Indonesian data protection principles and our internal standards. Data may be transferred outside Indonesia for processing; we ensure such transfers comply with applicable law.

Our platform may also serve users in other Southeast Asian jurisdictions. In all cases, we adhere to the strictest standard applicable to your region and our operations. You retain your privacy rights regardless of location, subject to local law and the service availability terms of angkasa338.